Social Media & Community Management

Social Media & Community Management

Social & Community

From followers to revenue.

From followers to fans

Avg. Engagement Growth

+300%

Within 6 months

Community Members Managed

2M+

Across all clients

Content Reach

50M+

Monthly impressions
Overview

Social Media That Drives Business

Social media isn't about posting — it's about building relationships at scale. We manage your brand's social presence with the same rigor as any performance channel: data-informed strategy, consistent execution, and measurable outcomes.

Our approach combines platform-native content creation, algorithmic understanding, and genuine community engagement to transform your social channels from a cost center into a revenue driver.

Our Social Media Process

Strategic, consistent, and always data-informed.

01

Audit & Strategy

Platform audit, competitive benchmarking, audience analysis, and content pillar definition aligned to business objectives.

02

Content Planning

Monthly content calendars, campaign briefs, hashtag strategy, and publishing schedules optimized for each platform's algorithm.

03

Content Creation

In-house design and copywriting for platform-native content: carousels, reels, stories, static posts, and long-form.

04

Community Management

Real-time comment moderation, DM response, crisis monitoring, and proactive community engagement to build loyalty.

05

Reporting & Optimization

Monthly performance reports, content analysis, A/B testing insights, and strategy adjustments based on data.

What We Deliver

Platform Strategy & Management

Full management of Instagram, TikTok, LinkedIn, Facebook, X, and YouTube with platform-specific strategies.

Content Calendar & Creation

End-to-end content planning, design, copywriting, and scheduling with brand consistency.

Community Building & Engagement

Active community management, brand advocacy programs, and audience growth strategies.

Social Listening & Monitoring

Real-time brand monitoring, sentiment analysis, and crisis management protocols.

Influencer Collaboration

Integration with influencer campaigns for amplified reach and authentic content.

Social Commerce

Shoppable content, Instagram/TikTok Shop management, and social-driven conversion optimization.

Client Results

Our Instagram went from 12K to 85K organic followers in under a year. The engagement rate is consistently above 5%, which is unheard of in our industry.

PA

Putri Anggraini

Social Media Lead, BeautyBoss ID

Maju Mapan turned our LinkedIn from a dead page into our #1 lead generation channel. 30% of our enterprise deals now start from social content.

BS

Budi Santoso

CEO, WarungDigital

The community management is incredible. Our response time dropped from 6 hours to under 30 minutes, and customer sentiment improved by 40%.

NK

Nadia Kusuma

Marketing Director, FitLife ID

Frequently Asked Questions

Ready to turn your social media into a growth engine?

Stop posting into the void. Let's build a social strategy that drives real business results.

No commitment required. Free consultation.

Social Media & Community Management | Maju Mapan Digital | Maju Mapan Digital