Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information in compliance with GDPR and applicable laws.
How We Protect Your Data
At Maju Mapan, we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR), Indonesian Law No. 27 of 2022, and other applicable privacy laws.
Information We Collect
When you contact us through our website, we collect the following personal information: (a) Contact Information: Full name, work email address, phone number; (b) Professional Information: Company name, job position, and preferred meeting dates; (c) Business Information: Your top marketing objectives and project requirements; (d) Technical Information: IP address, browser type, device information, and cookies for website functionality and analytics; (e) Security Data: Google reCAPTCHA tokens to prevent spam and abuse. We only collect information that is necessary for providing our services and communicating with you effectively.
Legal Basis and How We Use Your Information
We process your personal data under the following legal bases: (a) Consent: When you submit our contact form, you provide explicit consent for us to process your information; (b) Legitimate Interests: To respond to your inquiries, provide requested information, and improve our services; (c) Contractual Necessity: To discuss and potentially establish a business relationship. We use your information to: respond to your inquiries and schedule consultations; send you relevant information about our services; analyze website usage to improve user experience; protect against spam, fraud, and security threats; and comply with legal obligations.
Data Security and Retention
We implement robust security measures including: SSL/TLS encryption for data transmission; secure server infrastructure with regular security updates; access controls limiting data access to authorized personnel only; and backup procedures to prevent data loss. We retain your personal data only as long as necessary: Active inquiries are retained for 2 years from last contact; completed project data is retained for 7 years for legal and tax purposes; marketing consent data is retained until you withdraw consent.
Your Rights Under GDPR
You have the following rights regarding your personal data: (a) Right to Access: Request copies of your personal data we hold; (b) Right to Rectification: Correct inaccurate or incomplete information; (c) Right to Erasure: Request deletion of your data; (d) Right to Restrict Processing: Limit how we use your data; (e) Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing; (f) Right to Lodge a Complaint: File a complaint with your local data protection authority.
Questions About Privacy?
Our Data Protection Officer is here to help you.